Troubleshooting Guide for Android Hancom Office S Viewer App Black Screen Issue

Are you experiencing a black screen or white screen issue with your Hancom Office S viewer app on your Android device? Don't worry, we're here to help you troubleshoot and resolve this common problem.

One of the most effective ways to fix this issue is to try installing older versions of the app. Sometimes, re-installing an older version can resolve any conflicts that may be causing the problem.

If reinstalling doesn't work, don't worry - there are other steps you can take. Android often restores all settings after you re-install and log into the app. However, if this doesn't work, you may need to uninstall the app and re-install it again.

Before doing so, make sure your phone is fully charged or plugged in. Then, press and hold down the power button until the screen turns off. Release the buttons and hold down the 'Power' button until the screen turns on again.

This step can often resolve any issues with the app's functionality. If not, you can try a hard reboot by pressing and holding down the 'Home' and 'Power' buttons at the same time for up to 10 seconds.

Another option is to close the app that's causing the issue. To do this, simply press the recent applications menu (usually the first left button) on your phone.

In many cases, the black screen or white screen issue may be a temporary loading problem. When you open an app, it's normal for there to be a brief delay before the app launches. If the app crashes without an error message, try reopening it and see if the issue persists.

The black screen or white screen issue is one of the most common problems encountered in Android operating systems, but by following these troubleshooting steps, you should be able to resolve the issue with your Hancom Office S viewer app.

Android hancom office s viewer app